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Install an Agent on Mac

Overview:

This KB will walk you through the process of installing the Atera Agent onto a specific customer Mac device.

The Agent is the fundamental element of the Atera monitoring system.

There is no limit to the number of Agents that can be installed either on Servers or Workstations.

Time estimate to complete this procedure:

It should only take about five minutes to run the Agent installation process. This is a rough estimate based on our experience with several customers.

The process described below will do the following:

  • The Atera Agent will be installed on the selected Device
  • The Device will be visible in the Customer page
  • A Default Threshold Profile will be assigned to the Agent
  • The Device will be available for remote connection


To install an Atera Agent on a Mac device follow the steps below:

1. From the Atera dashboard click the + dropdown > Agent Installer > Download Mac Agent
magagent2.jpg
Wait for the .pkg to download.
2. Double click the Agent Installer package
agent_installer.jpg
3. Follow the prompts in the Agent Installer
macagentnew.jpg

4. Enter your Atera account username, optionally edit the Customer, and click Save

The Agent is installed and will show in the Mac Finder.

agent_launchpad.jpg
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