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Portal Settings

Your personal portal is an address that Atera defined in advance, for example,company.domain.com. You may define your own sub-domain name that will be easier for your customers to access.


  1. Accessing Portal Setting: From the main menu bar, access the “Portal Settings” page by selecting Admin > Portal Settings.
  2. From the Portal Settings page, you can define the portal domain name and portal language. (Currently, Atera supports English, German, French, Dutch, Spanish and Hebrew).
  3. In your “DNS Manager Settings,” set a CNAME from your sub-domain to servicedesk.atera.com


Once it's done, and the DNS record has been updated, you can navigate to the new URL.

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