In the Atera system you can configure the default customer alert setting. Once set, this can then be used as a default for all new customers, and can also be applied to all existing customers.
To set the email address for receiving alerts follow the steps below.
|1. From the left hand panel click Admin|
|2. Then click Alerts|
|The Alerts page displays|
|3. Click the Use this setting for every new customer checkbox|
|3. Enter the email address in the Send to recipients field|
|4. Then click the + button|
|The email address is added. Use the red remove button if you need to delete this address later.|
|5. Optionally update the Send On and Restrict Time Send parameters|
|Send On: Choose to receive only certain types of email alerts|
|Restrict Time Send: Choose to receive email alerts only within certain time parameters e.g. office hours|
|6. When done click Save Default Settings|