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Monitoring Printers, RAIDs, Routers and Other SNMP Devices

In addition to enabling monitoring of your customers' computers and servers (via installed agents), Atera also enables monitoring of their printers, RAIDs, routers, and other SNMP devices. This article describes the process of adding your customers' SNMP devices to Atera. Once added these devices can be monitored in various ways.

 

Adding SNMP devices

You can add your customers' printers, RAIDs, routers, and other SNMP devices to Atera.

 

To add SNMP devices:

1. Click the + sign on the top, right of the screen to open the dropdown menu.
2. Click New SNMP. The Add Device page appears. 
 
3. Select the company you wish to assign the device to, by clicking the Assign to Customer drop down list.
4. Select the Folder you wish to add the device to, by clicking the Append To Folder drop down list.
5. Select the Monitoring Agent from the drop down list. This is the designated agent within the network that will monitor the SNMP device.
The Status of the monitoring agent will be populated.
6. Enter the name of the device in the Name text entry box.
7. Enter the Description of the device.
8. Enter the Hostname / IP Address of the device.
9. Enter the name of the community, in the Community text entry box.
10. Select the Type of the SNMP device from the drop down list.
11. Set the port number of the device in the Port field.
12. Select the Version number from the drop down list.
13. Click Save. You are automatically diverted to the new SNMP device screen.

Note: After completing steps 1 through 13, you'll need to add the specific OID (Object Identifier) parameters that you wish to monitor. See Adding OIDs for monitoring (below).

 

Adding OIDs (Object Identifiers) for monitoring

You can add OIDs for the specific parameters you with to monitor on your SNMP device.

 

To add OIDs:

1. Click Add OID.
2. The Add OID Value dialog displays.
3. Enter the specific OID.
4. Click Discover. The discovered OID will be populated.
 
5. Enter Description and click Add OID Value.

 

Note:  the OIDs Values is the alert threshold. An Alert will be generated when this threshold is passed.  

Monitored OIDs provides the real-time data of the specific OID. For example the current Free Memory (KB). 

Note: You will receive an alert notification when the condition value is matched.

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