Help CenterAtera enables you to brand your Atera platform; You can add your logo and branding to your platform and Customer Portal, as well as to the Helpdesk agent logo customers view on their computers, and the reports and invoices you send them.
To add your logo and branding:
1. Select Admin (on the side panel).
The Admin page appears.
2. Click White Label. The White Label page appears.
The White Label page is divided into 3 tabs:
Logo and Color
You can add your logo to the Atera platform and Customer Portal. From the Logo and Color tab, click Upload to browse for and upload your logo.
Image requirements: The logo should be a PNG, JPG, or GIF file, and 200 x 100 pixels in size.
You can set your header color. Click the color box or manually enter the hex color number. Click Save to add the header color to Atera.
The Logo Preview shows you what your selection will look like.
Company Icon
You can add your logo to your Customer Portal browser tab (known as a 'favicon') as well as the HelpDesk Agent icon. From the Company Icon tab, click Upload to browse for and upload your logo.
Image requirements: The logo must be an ICO file, and 16 x 16 pixels in size (with a clear/white background).
Note: The Helpdesk icon is only applicable for Windows devices. Learn more about the Helpdesk Agent
Reports and Invoices
You can add your logo to your reports and customer invoices. From the Reports and Invoices tab, click Upload to browse for and upload your logo.
Image requirements: The logo should be a PNG, JPG, or GIF file and 200 x 100 pixels in size (with a clear/white background).
Julian Kudo