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Configure Agent Threshold

You can add, edit or customize the threshold profile of an Agent. To customize the threshold profile, follow the steps below.

1. From the left hand panel click Admin
2. Then click Thresholds
The Threshold Profiles page displays.
3. Select the threshold profile you want to edit. In this example, Default Profile is selected by clicking the Hyperlink
 

4. Select the Category from the Category Type drop down

The following Items are available to monitor:

  • CPU Load
  • Network Bandwidth
  • Memory Usage
  • CPU Temperature
  • Motherboard Temperature
  • HardDisk Temperature
  • HardDisk Usage
  • Motherboard Fans ( CPU, System )
  • Events - Application
  • Events – Security
  • Events – System
  • Events – Setup
  • Events – By Source
  • Exchange Storage Size
  • Exchange  Queue Size
  • Exchange Item Count Size
  • Exchange Max Mailbox Size
  • Service State
The selected Threshold Profiles page displays. This page is divided into three regions.
Edit Threshold
Here you can Disable or rename the threshold profile. Use the Save button here to commit any changes you make to the profile in any of the three regions.
Threshold Items
 
Here you can view a snapshot of Threshold Items currently being monitored. You can quickly edit threshold parameters such as the memory usage Alert threshold and add new items to be monitored. Hover your mouse over a threshold Item and Edit and Delete icons will appear.
Presets

Here you can select Atera presets that are great way to start up a new profile.

Adding a New Threshold Item
1. Click Add New Item
The Threshold Item dialog displays
2.  Select the type of the alert from the Alert Type drop down list
3. Select the type of the category from the Category Type drop down list
4. Adjust the percentage of the threshold profile by dragging and adjusting the slider button in the Percentage field and the percentage will be displayed as a number in the next text entry box
5. Click Apply
The new item will be added.
Example: How to monitor a Service State:
  • Add new Item > Service State
  • Copy the Service name field

  • Paste into the Service Name field in the Threshold Item form

  • Click Apply

Example: How to monitor a particular Event ID:

  • Add new Item
  • Select Category Type Event By Source

  • Type the Event ID into the "Source Name or Source ID"  field
  • Click Apply

 The alert severity in Atera will be registered based on the Microsoft event level. The Event Severity should correspond to the Microsoft event Level.

Event Severity Types: Atera vs. Microsoft:

  • Information : Information
  • Warning : Warning
  • Critical : Error & Critical

 

In addition, you can also click on Select Service and choose one the custom services in the list.

6. To edit the item click the Edit button in the corresponding row
The selected Threshold Item will display in edit mode.
7. Make any changes required and click Apply
The Threshold Profile for the selected Device will be updated.
Edit Threshold Name
1. Click the Name in the Edit Threshold region
2. Enter the new Name for the Threshold
3. Click the Tick button
The Name of the selected Threshold will be updated.
Disabling a Threshold
Automatically the threshold will be enabled. You may wish to disable it.
1. Click Disable
The selected threshold will be disabled. The Active field will display a red cross.
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