This article will show you how to create a new Remote Monitoring type contract. This contract can be used when you want to charge based on the number of monitored customer devices multiplied by a selected rate.
Note: Atera can differentiate between servers and PCs allowing you to charge a higher rate for servers if applicable.
- Contract Type
- Rate Per Device
To create a Remote Monitoring Contract, follow the steps below:
|1. From the left hand panel click Customers.|
|2. Then select the required customer. The Customer page appears.|
|3. Click Create Contract. The Add Contract Page appears.|
|4. Enter the contract header details:|
|5. Select the Contract Type Remote Monitoring.|
6. Select the Count By:
Count By options:
Each contract will be for one of the categories chosen below. This means there will be a separate contract created for:
For example, if you with to charge $40/month for every server, $9/month per PC and $5/month per Router you will create 3 different contracts, one for each.
|Note: If you have not yet setup the rate type required you can do this now by clicking Add Rate|
|7. Select the Billing Period.|
|8. Select the Rate per Device.|
|Note: The rate per device changes in accordance with the number of devices monitored.|
|9. Select the SLA Plan.|
|10. Enter any contract Notes if needed.|
|11. Click Save.|