This KB will show you how to create a new Online Backup contract in Atera.
Online Backup Contract Definition:
This contract type can be used when you want to charge the customer for calculated usage of Atera's integrated online backup at a Rate per Gigabyte.
You can set the Online Backup contract to be counted by:
- PCs Total GB
- Servers Total GB
- Total GB (Both)
The billing calculation is based on the (Rate per GB * Usage). Atera automatically collects and populates this data. There is no requirement to enter the number of PCs and / or Servers manually.
Note: This contract type can only be used with Atera Integrated Online Backup. For more information about Atera Online Backup see this KB.
- Contract Type
- Rate per Gigabyte
To create an Online Backup Contract follow the steps below:
|1. From the left hand panel click Customers|
|2. Then select the required customer|
|The Customer page displays.|
|3. Click Create Contract|
|The Add Contract Page Displays|
|4. Enter the contract header details:|
|5. Select the Contract Type Online Backup|
6. Select the Count By
Note: you can select only one of the three options; PCs, Servers or both together. If you plan to have a different rate for PCs and Servers you will need to create two separate contracts one for each type.
|7. Select the Billing Period|
|8. Select the Rate per GB|
Note: If you have not yet setup the Rate per GB type required you can do this now by clicking Add Rate.
|9. Select the SLA Plan|
|10. Enter any contract Notes as required|
|11. Click Save|