This article will show you how to create a new Online Backup contract. This contract type can be used when you wish to charge the customer for calculated usage of Atera's integrated online backup at a Rate per Gigabyte.
You can set the Online Backup contract to be counted by:
- PCs Total GB
- Servers Total GB
- Total GB (Both)
The billing calculation is based on the (Rate per GB * Usage). Atera automatically collects and populates this data. There is no requirement to enter the number of PCs and / or Servers manually.
Note: This contract type can only be used with Atera Integrated Online Backup. For more information about Atera Online Backup, refer to the Online Backup section in the Atera Support Portal.
Required fields:
- Contract Type
- Rate per Gigabyte
To create an Online Backup Contract:
| 1. From the left hand panel click Customers |
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2. Then select the required customer |
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The Customer page displays.
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3. Click Create Contract |
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The Add Contract Page Displays.
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4. Enter the contract header details: |
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5. Select the Contract Type Online Backup |
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6. Select the Count By Note: you can select only one of the three options; PCs, Servers or both together. If you plan to have a different rate for PCs and Servers you will need to create two separate contracts one for each type. |
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7. Select the Billing Period |
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8. Select the Rate per GB |
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Note: If you have not yet setup the Rate per GB type required you can do this now by clicking Add Rate.
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9. Select the SLA Plan |
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10. Enter any contract Notes as required |
| 11. Click Save |
