
1. From the left hand panel click on Reports > Patch & Automation Feedback Report |
The Patch & Automation Feedback page displays. |
2. Optionally select and filter report parameters to return specific results:
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4. Click Generate |
The Patch & Automation Feedback Report displays. |
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Summary Information Explained: |
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The first section of the report displays summary information, this is explained below:
A: Profiles in Report: The number of IT Automation Profiles included in the report. B: Tasks Run: The total number of Tasks run in the reporting period. C: Agents in Report: The total number of discreet Agents included in the reporting period. D: Task Success Rate: The total percentage of tasks that were completed successfully in the reporting period. E: Status Unknown Tasks: The total number of tasks in the reporting period that did not return a status due to being unreachable (Agent offline, connectivity issue, firewall etc etc.) |
Task Specific Information Explained: |
The task specific information is sorted chronologically (newest first), then ordered by
Profile > Task Type > Task > Agents |
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The lower half of the report displays Task specific information, this is explained below: A: Automation Profile Name B: Task Type C: The Name of the Action within the Category D: Task Success Result - A green tick displays for a successfully completed task, a red X displays for a task completed with errors E: Click to view Agents F: Unsuccessful Task displays PC Name and Company Name G: If Status is unknown, unreachable Agents are displayed H: For Patch Management tasks each Patch is displayed sequentially |
5. Optionally export the report data to Excel or PDF by clicking the Export dropdown |
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