To cancel an Atera account follow the steps below:
On a paid subscription1. From the left-hand panel click Admin |
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2. Then click Subscription |
The Subscription page displays |
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3. Click Deactivate Account |
The Account Cancellation pop up displays. |
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4. Select the Checkbox to confirm you understand the consequences of cancellation |
5. Click Continue |
Your account will be canceled immediately and service will discontinue at the end of your current billing period.
On a trial account1. From the left-hand panel click Admin 2. Then click Technicians. The Technicians page appears. 3. Click Adjust Subscription The Subscription page appears. 4. Click Deactivate account 5. A 4-question survey will pop-up. Once you complete it, click on Submit. 6. Confirm the account deactivation by clicking on Leave Atera Your trial account will be canceled immediately. |