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Atera Subprocessor List

A sub-processor is a third party data processor that has or will potentially have access to or process data that may contain personal data. Atera uses certain third party sub-processors in connection with the services we provide to our customers, as detailed in the table below.

 

Webroot

Customer: Email, Name, Company Name, Country, Phone, Address, City, State, ZipCode

AWS

Name, Email, Customer Logo

Salesforce

Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Credit Card Details, Billing Details

Avira (Past)

Name, Email

Mixpanel

Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Time-driven events, Recorded actions

FullStory

Name, Country, State, Time-driven events, Recorded actions

Hotjar (Past)

Name, Country, State, Time-driven events, Recorded actions

Google Analytics

Name, Country, State, Time-driven events, Recorded actions

Churnzero

Name, Country, State, Time-driven events, Recorded actions

Zapier

Client: Devices (Machine/Domain/PC Name, IPAddress, MAC Address, Current Logged-in User, Hardware, Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets.

Zendesk

Company Name, IP Address, Country, State, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat)

Survey Monkey

Name, Email

IASO (Online Backup)

Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings

Microsoft Azure

Client: Devices (Machine/Domain/PC Name, IP Address, MAC Address, Current Logged-in User, Hardware, Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets.

MailChimp

Email, Name

Xero

Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products

Quickbooks

Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products

Bluesnap

Name, Country, State, Address, City, Postal, Phone, Credit Card Details

Splashtop

IP Address

Microsoft BI

Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings, History Logs.

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