A sub-processor is a third party data processor that has or will potentially have access to or process data that may contain personal data. Atera uses certain third party sub-processors in connection with the services we provide to our customers, as detailed in the table below.
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Webroot |
Customer: Email, Name, Company Name, Country, Phone, Address, City, State, ZipCode |
|
AWS |
Name, Email, Customer Logo |
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Salesforce |
Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Credit Card Details, Billing Details |
|
Avira (Past) |
Name, Email |
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Mixpanel |
Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Time-driven events, Recorded actions |
|
FullStory |
Name, Country, State, Time-driven events, Recorded actions |
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Hotjar (Past) |
Name, Country, State, Time-driven events, Recorded actions |
|
Google Analytics |
Name, Country, State, Time-driven events, Recorded actions |
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Churnzero |
Name, Country, State, Time-driven events, Recorded actions |
|
Zapier |
Client: Devices (Machine/Domain/PC Name, IPAddress, MAC Address, Current Logged-in User, Hardware, Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets. |
|
Zendesk |
Company Name, IP Address, Country, State, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat) |
|
Survey Monkey |
Name, Email |
|
IASO (Online Backup) |
Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings |
|
Microsoft Azure |
Client: Devices (Machine/Domain/PC Name, IP Address, MAC Address, Current Logged-in User, Hardware, Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets. |
|
MailChimp |
Email, Name |
|
Xero |
Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products |
|
Quickbooks |
Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products |
|
Bluesnap |
Name, Country, State, Address, City, Postal, Phone, Credit Card Details |
|
Splashtop |
IP Address |
|
Microsoft BI |
Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings, History Logs. |