A sub-processor is a third-party data processor that has or will potentially have access to or process data that may contain personal data. Atera uses certain third-party sub-processors in connection with the services we provide to our customers, as detailed below.
Acronis
- Name, Email, Company Name
Avira (Past)
- Name, Email
AWS
- Name, Email, Customer Logo
Bitdefender
- Name, Email, Company Name
Bluesnap
- Name, Country, State, Address, City, Postal, Phone, Credit Card Details
Churnzero
- Name, Country, State, Time-driven events, Recorded actions
- Cloud-based Social Network, United States (Virginia and California)
FullStory
- Name, Country, State, Time-driven events, Recorded actions
Google Inc.
- Cloud Service Provider, United States
Hotjar (Past)
- Name, Country, State, Time-driven events, Recorded actions
IASO (Online Backup)
- Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings
MailChimp
- Email, Name
Microsoft Azure Client
- Devices (Machine/Domain/PC Name, IP Address, MAC Address, Current Logged-in User, Hardware, Software), Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products, Customer business number, Domain, address, city, state, country, phone, Zip Code, Company Knowledge Base, Tickets.
Microsoft BI
- Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings, History Logs.
Mixpanel
- Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Time-driven events, Recorded actions
Quickbooks
- Contact: Name, Email, Address, City, Zip Code, Country, Billing Details, Products
Salesforce
- Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat), Credit Card Details, Billing Details
Splashtop
- IP Address
Survey Monkey
- Name, Email
Webroot
- Customer: Email, Name, Company Name, Country, Phone, Address, City, State, Zip Code
Xero
- Contact: Name, Email, Address, City, Zip Code, Country, Billing Details, Products
Zapier
- Client: Devices (Machine/Domain/PC Name, IP Address, MAC Address, Current Logged-in User, Hardware, Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products, Customer business number, Domain, address, city, state, country, phone, Zip Code, Company Knowledge Base, Tickets.
Zendesk
- Company Name, IP Address, Country, State, Name (Per Seat), Surname (Per Seat), Phone (Per Seat), Email (Per Seat)
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