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Atera Subprocessor List

A sub-processor is a third party data processor that has or will potentially have access to or process data that may contain personal data. Atera uses certain third party sub-processors in connection with the services we provide to our customers, as detailed in the table below.

 

Avira (Past)

Name, Email

AWS

Name, Email, Customer Logo

Bluesnap

Name, Country, State, Address, City, Postal, Phone, Credit Card Details

Churnzero

Name, Country, State, Time-driven events, Recorded actions

Facebook

Cloud-based Social Network, United States (Virginia and California)

FullStory

Name, Country, State, Time-driven events, Recorded actions

Google Inc.

Cloud Service Provider, United States

Hotjar (Past)

Name, Country, State, Time-driven events, Recorded actions

IASO (Online Backup)

Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat),

Phone (Per Seat), Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings

MailChimp

Email, Name

Microsoft Azure

Client: Devices (Machine/Domain/PC Name, IP Address, MAC Address, Current Logged-in User, Hardware, Software,

Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets.

Microsoft BI

Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat),

Email (Per Seat), Billing Details, Company Tax Rate, Company Knowledge Base, SMTP Settings, History Logs.

Mixpanel

Company Name, IP Address, Country, State, Timezone, Name (Per Seat), Surname (Per Seat), Phone (Per Seat),

Email (Per Seat), Time-driven events, Recorded actions

Quickbooks

Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products

Salesforce

Company Name, IP Address, Country, State, Timezone, Company Logo, Name (Per Seat), Surname (Per Seat),

Phone (Per Seat), Email (Per Seat), Credit Card Details, Billing Details

Splashtop

IP Address

Survey Monkey

Name, Email

Webroot

Customer: Email, Name, Company Name, Country, Phone, Address, City, State, ZipCode

Xero

Contact: Name, Email, Address, City, ZipCode, Country, Billing Details, Products

Zapier

Client: Devices (Machine/Domain/PC Name, IPAddress, MAC Address, Current Logged-in User, Hardware,

Software, Billing Details, Client Details (Name, Job title, email, phone, address), Contracts & Products. Customer business number, Domain, address, city, state, country, phone, zipcode, Company Knowledge Base, Tickets.

Zendesk

Company Name, IP Address, Country, State, Name (Per Seat), Surname (Per Seat), Phone (Per Seat),

Email (Per Seat)

 



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