Atera's subscription, whether monthly or annually, is paid in advance. Meaning, if your billing cycle is on the 2nd of every month, on March 2nd you’d be paying for Atera for the duration of March 2nd through April 1st. Our Network Discovery add-on is charged in advance as well.
Note: You can review your Atera billing history any time from the Admin panel under the Subscription > Invoices tab.
Network Discovery is an add-on service and costs $29 per month, billed annually, or $39 per month, billed monthly, on top of Atera's general subscription cost. If your current Atera billing is monthly, Network Discovery must also be billed monthly.
The add-on is activated for all the active users in your Atera account.
For the below add-ons integrated in Atera (Work From Home, Webroot, Online Backup, Acronis and Bitdefender) the charge is applied based on your maximum usage for the previous 30-day duration.
In other words, if your cycle is on the 16th of each month, your charge which is applied on September 16th is for usage based on August 16th through September 15th.
The Work From Home add-on is charged at $5 per month per computer with enabled remote access.
Webroot Antivirus costs $1.20 per endpoint per month.
Webroot DNS Protection comes at an extra $1.20 per network device per month.
You will be billed based on the maximum number of devices installed during your billing cycle, regardless of their installation date. As such, please be sure to remove any and all inactive devices to ensure accurate billing.
For example, let's say your billing cycle date is on the 20th and you have 100 endpoints using Webroot AV protection, but 50 of those 100 endpoints were installed two weeks prior to your billing cycle end date.
In this scenario, you will be invoiced $120 ($1.2 * 100) as the charge is based on usage in the previous 30 days.
Similarly, let's say your billing cycle date is on the 20th and you have 100 endpoints using Webroot AV protection, but 20 of those 100 endpoints were un-installed two weeks prior to your billing cycle end date. You will be invoiced $120 ($1.2 * 100) as the charge is based on the maximum usage in the previous 30 days.
The price for Online Backup is $0.20 per GB per month.
For each backup device created and installed, you need to specify the Backup Size Quota. However, we do not charge based on the size quota that you select but on the actual data stored in the cloud for the respective device.
We will capture your daily usage each day during your billing cycle and you will be charged according to the max usage in the previous 30 days.
Acronis Cyber Backup is charged at ¢14 per GB per month for Cloud Backup and ¢7 per GB per month for Local Backup. If you are using both on a device, the total charge will be ¢21 per GB per month charged on separate invoices per backup service.
The cost for Atera's Bitdefender GravityZone Cloud integration is $1.20 per month, per protected device. You will be billed based on the maximum number of devices installed during your billing cycle.
The optional add-ons, which costs are as follows:
- Disk Encryption costs an extra $1.10 per device per month
- Email Security costs an extra $1.80 per device per month; it is billed per mailbox
- Exchange Security costs an extra $1.10 per mailbox
- Advanced Threat Security costs an extra $1.50 per device per month
- Endpoint Detection and Response (EDR) costs an extra $1.30 per device per month
Learn more about Bitdefender GravityZone Cloud core features and optional add-on features
Note: By default, Disk Encryption, Email Security, and Exchange Security are enabled. However, Advanced Threat Security is disabled by default. Learn how to enable or disable Bitdefender add-on features