By default, the Splashtop Streamer is automatically installed together with the Atera Agent.
This article describes how to uninstall Splashtop Streamer from:
To uninstall Splashtop from all devices:
1. From Admin, on the side panel, go to Settings > Remote access > Splashtop.
2. Select Disable Splashtop Remote Connection. Then click Save.
The Splashtop Streamer will be removed from all agents within 24 hours.
To uninstall Splashtop from selected Windows devices:
You can uninstall the Splashtop Streamer from selected devices by tweaking the “DisableRemote” registry key via scripting, under:
You can change the key's value manually or execute the following commands in an elevated instance of CMD:
REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\ATERA Networks\AlphaAgent" /v DisableRemote /d True /t REG_SZ /f
sc stop AteraAgent && sc start AteraAgent
The Streamer will be removed within 24 hours after running the above commands.
Note: As long as the value is set to True, Splashtop will not be reinstalled again on the respective machine.