Will I be charged Goods and Services Tax (GST) on my Atera subscription and add-on purchases?

Goods and Services Taxes (GST) are calculated by Atera Networks Ltd's merchant service provider based on your billing address.

As such, please note all relevant invoices will now include a line to demonstrate the collection of GST for the services used under your Atera subscription and/ or any add-ons.

If you are tax-exempt, you can follow the instructions below on how to upload the tax exemption form or contact support

Upload Sales Tax Exemption Certificate

If your company is registered as tax-exempt or maintains a reseller certificate, you can upload your certificate to Atera.

To upload:

1. From Admin (on the sidebar), click Tax Administration (under General).

The Tax Administration page appears.

2. Fill in the form:

a) Check the box next to 'My business is sales tax exempt'.

b) Upload your exemption certificate.

c) Fill in the certificate expiration date.

3. Click Save.

Your certificate is uploaded. You will not be charged GST on your next bill.

Learn more about Atera subscription billing and if you have any questions, please get in touch. We're here for you as always.