Live Manage: Command Prompt (IT Departments)

This article provides instructions for the Atera for IT Departments platform.

Atera's in-app Command Prompt enables the technician to remotely send CLI commands to an end user's computer. It offers many of the same capabilities as the command prompt, and features:

• Caching of all recent commands.
• Real-time sampling and output.
• Extra security; The session will automatically terminate after an hour of inactivity.
• Support commands like netsh, FTP, ping with parameters, and more.
• A redesigned interface.

To use the in-app Command Prompt, follow the steps below:

1.  Navigate to Devices (on the side panel).

2.  Next to the specific device, click Manage  > Command Prompt.

The Command Prompt dialog appears.

3.  Enter the command, and click Enter. 

The command is executed in the command prompt.