This article provides instructions for the Atera for IT Departments platform.
Atera's in-app Command Prompt enables the technician to remotely send CLI commands to an end user's computer. It offers many of the same capabilities as the command prompt, and features:
- Caching of all recent commands.
- Real-time sampling and output.
- Extra security; The session will automatically terminate after an hour of inactivity.
- Support commands like netsh, FTP, ping with parameters, and more.
- A redesigned interface.
To use the in-app Command Prompt, follow the steps below:
1. Navigate to Devices (on the side panel).
2. Next to the specific device, click Manage > Command Prompt.
The Command Prompt dialog appears.
3. Enter the command, and click Enter.
The command is executed in the command prompt.