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    Live Manage: Task Manager (IT Departments)

    This article provides instructions for the Atera for IT Departments platform.

    The Task Manager enables you to remotely end a task that is no longer needed.

     

    To end tasks:

    1. Next to the specific device, click the Manage dropdown menu

    mceclip0.png

     

    2. Select Task Manager

    The Task Manager window appears.

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    3. Select the tasks you wish to end, by checking the checkboxes.

    mceclip3.png

    4. Click End task

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    You can click Refresh to check that the tasks have ended, and no longer appear in the list.

    refresh.JPG

    Note: For cases where the Task Manager windows loads but displays no results or the CPU values are all set to 0, this could point to a performance counter issue preventing us from getting the CPU usage of each process.

    To solve this, you can run the following command in an elevated instance of CMD to rebuild the performance counters on the respective machine: 

    C:\windows\system32> lodctr /r
    C:\windows\SysWOW64> lodctr /r

    A reboot is also necessary after executing the commands. 

    Still have a question? Contact us
    Dragos Tulbure

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