Mobile app: settings

You can customize alert settings, change language (English, French, and German), as well as log out of Atera's Mobile App

Note: For your convenience, we've cropped many of the images below to make things a little cozier while still displaying the proper functionality of the mobile app.

Enable alerts

To enable alert settings:

1. From Settings, toggle Notifications. 

2. Toggle the alerts you want to receive:

• Critical alerts: Receive a notification for all 'critical' alerts.
• Warning alerts: Receive a notification for all 'warning' alerts.
• Assigned ticket updated: Receive a notification when a technician or user comments on a ticket assigned to you.
• New ticket created: Receive a notification whenever a new ticket is created.

Change language

To change the language:

1. From Settings, scroll to Languages.

2. Tap the chevron icon () to open the language selection menu.

The Languages menu appears.

3. Tap the desired language (English, French, or German).

Leave feedback

You can submit feature suggestions!

1. From Settings, scroll to Feedback.

2. Tap Submit feature suggestion. You're redirected to UserVoice. 

3. Tap the Tell us about it field. Then add your awesome idea.
Note: Similar past submissions might pop up — give 'em a vote! More votes boost the chance of development... usually.

4. If your suggestion doesn't already exist, click POST A NEW IDEA...

5. Select the category (optional).

6. Describe the feature request. Then click POST IDEA.

Report a bug

In space, no one can hear bugs scream.

1. From Settings, scroll to Feedback.

2. Tap Report a bug. The default mail app opens.

3. Give the bug a subject and describe the issue. Then tap Send.