Mobile App: Customers

The Customers page displays a list of all your customers, the devices associated with them, and their contacts. You can also search and connect to devices, view their software inventory, and more.

Note: For your convenience, we've cropped many of the images below in an attempt to make things a little cozier while still displaying the proper functionality of the Mobile App.

This article describes:

• The Customers page
• Emailing or calling contacts

The Customers Page

The Customer page has the following tabs:

• General: See your customer's address and phone number.
• Devices: Access your customer's devices. Learn more
• Tickets: Access your customer's tickets. Learn more
• Contacts: See your customer's contacts (and contact them via email or phone).

Emailing or Calling a Contact

To email or call a contact:

1. From Customers, tap the Contacts tab.

A list of all contacts is displayed.

2. Tap the ellipsis icon () next to a contact's name.

An options window appears.

3. Select Email (and choose the mail app) or Call.

Note: If calling, tap Allow to grant the app permission to make and manage calls.