I want a way for Atera to automatically create a ticket when the AV or Firewalls has the status 'Inactive or Not Updated.' How am I supposed to know when this issue occurs? Do I need to check the status for every single device individually? It seems like a logical and useful function. As my company grows and has hundreds of endpoints, I don't want my techs sifting through reports for each client. Atera should make it easy by simply opening a ticket for any issue that needs to be addressed by the technicians.
Ability for Atera to automatically create ticket when a system has AV or Firewall status 'Inactive or Not Updated'
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