It would be nice, if articles in the knowledge base could be marked for a specific customer or for all.
This way, the customer would only see knowledge base articles in the portal marked all or for the specific customer.
Today you can only mark it as private meaing only Techies will see the articles. This is good but not enough.
Also only Admin Atera users can create and edit knowledge base articles. Also Techies must be able to do so.