6

Please remove online backup from reports if customer is not using it.
None

Why do reports show online backup for workstations and servers if the client is not using an atera solution for backup.  When showing these reports to clients, they always ask why they are not being backed up.  Then you have to explain to them that this is included in the report even though it is not used.  If a client is not subscribing to an online backup solution from within Atera, then the report should be smart enough to omit that section.

0 comments

Please sign in to leave a comment.