We use Atera in an educational setting where some of our departments are segregated into different support groups. At the moment we have 16 different departments all with their own support email address.
We would like to be able to add up to 20 support email addresses to Atera so that when a customer emails their support email address, they can all be routed through Atera.
Since I know some may ask, I will address the notion of having one support email address to circumvent this issue. For political reasons within our organization, we are not able to do this.