The agent status need to respond quicker to changes. It can be several minutes after a machine is shutdown before the dashboard registers that it is offline. It can be several minutes of thumb-twiddling, with customers waiting for something to happen, before the agent a) shows the device online and b) allows us to connect to it.
On normal shutdown, the agent should send a command so the dashboard can immediately show it offline.
On startup, it needs to be made more efficient so that the device is available to connect to much sooner.