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Feature Request: Allow multiple techs assigned to a ticket
None

Justin Strate

June 14, 2018 20:43

Feature Request: Allow multiple techs assigned to a ticket

We have times when multiple technicians are working on a ticket but they cant see it since its only under a single user.

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3 comments

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Josh Hirsh July 11, 2018 04:21

+1

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Peter Rigbye August 10, 2018 06:25

I have to say that's a very interesting idea, but not sure as to it's importance in the overall scheme of things.

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NUMENTIS August 10, 2018 10:49

Perhaps introduce Groups for technicians and be able to select either Technician or Group to the ticket.

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