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attachments.
None

 I've seen this idea from 2017 which might work.

https://support.atera.com/hc/en-us/community/posts/115006468467-Make-Customer-Contact-info-better-Links-Notes-Attachments-?input_string=Customer%20attachments.

We are at the point with some customers where we are beginning to need to work outside of Atera due to having Atera clunky setup for attachments.

We have documents, backups, configs all in attachments under customers and its sometime difficult to find what you are after so it would be nice if we would get some containers for the different groups of data in the attachments.

It would also be nice if we could.

  • open documents directly from the attachments area not have to download them.
  • And when needing to download them, if we could preserve the attachment name that would be great.

Alternatively if we could get a larger notes section we could just use online or local storage to store the items against the atera system. 

Another option for us would be linking to online storage like onedrive.

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