Atera Ideas

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Submit your own ideas and vote on the ideas of others!

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Community Guidelines None Sharon Peer 0 comments 2 votes
IPAD Agent None Burghard Wolf 1 comment 0 votes
Backup Monitoring None Shealene 0 comments 0 votes
Remote folder management None Tarik Ghoula 1 comment 2 votes
Notification when two techs are working on the same ticket Planned Alex 1 comment 1 vote
Client Support Icon Custom Fields (by the clock) None James Fouracre 0 comments 3 votes
Bit Defender Gravity zone integration Not planned Chris Castle 1 comment 0 votes
Splashtop Deployment code deployment None Chris Castle 1 comment 0 votes
Changing ticket close time Answered John Carson 1 comment 0 votes
Download Button for Knowledge base articles None JP Harvey 0 comments 0 votes
Keyword Search in Device windows Planned Zak Konway 1 comment 1 vote
Search via Serial Number Feature request Planned Garrett Grasshoff 1 comment 4 votes
Feature request: Customizing the portal None John Peterson 1 comment 3 votes
Bulk Password Reset None Zaffar Mir 0 comments 1 vote
Way to force refresh device and ticket pages None Zak Konway 1 comment 3 votes
Show ticket last update time in ticket list Planned Zak Konway 1 comment 3 votes
End User Chat setup Planned Zak Konway 1 comment 3 votes
More device detail on customer device page Planned Zak Konway 1 comment 4 votes
Easier Folder Management Answered Zak Konway 2 comments 4 votes
Display the Users / User loggec on to Terminal Services Planned Dave Clist 1 comment 0 votes
Only allow technicians to reopen a closed ticket Answered Ryan Derbyshire 1 comment 0 votes
Assign contract by device vs device type None Erin Smith 0 comments 0 votes
Interactive list of ALL installed programs Planned Caleb Christopher 2 comments 2 votes
Different Product Family list Per Customer Planned Travis Barker 2 comments 0 votes
Report of PC's running HDD's not SSD's. Its time for SSD's for all! Planned Dave Webster 2 comments 4 votes
Atera Ideas, votes matter! None Dave Webster 1 comment 3 votes
device / ticket history or even just a notes box under devices? Planned Dave Webster 1 comment 1 vote
2fa Microsoft Authenticator app integration None Benny Goinar 2 comments 3 votes
Splashtop SOS (Included in Atera) - Idea!! None Christopher Shirley 2 comments 5 votes
Cross Platform Deployment Planned Richard Witton 1 comment 0 votes