Submit your own ideas and vote on the ideas of others!

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Community Guidelines None Sharon Peer 0 comments 2 votes
Automation Rule to Customer None Matthew Senecal 0 comments 1 vote
Automation Rules That Depend On Whether You Are 'Available/Away' None Sam 0 comments 3 votes
A Total For Products & Expenses None Sam 0 comments 3 votes
Custom Reporting - Build Your Own Report None Sam 1 comment 5 votes
Fix Mobile (Portrait) Formatting None Sam 0 comments 1 vote
Let Customers CC New Contacts Halfway Through A Ticket None Sam 0 comments 3 votes
Deleting Contact Shouldn't Delete All Of Their Tickets None Sam 0 comments 5 votes
Duplicate A Ticket None Sam 0 comments 2 votes
Multiple Email Addresses For One Contact None Sam 3 comments 3 votes
Mentions In Internal Notifications None Sam 0 comments 3 votes
Wake Macs Through Splashtop None Sam 0 comments 1 vote
Global Tags/Folders None Sam 0 comments 3 votes
Customisable Customer Ranks None Sam 0 comments 4 votes
Adjustable Default Formatting Options None Sam 0 comments 2 votes
Completely De-Activate Ticket Creation Time None Sam 0 comments 2 votes
Alphabetise Customers When Adding Atera Agent None Sam 0 comments 2 votes
Allocate Devices To A Contact From The Device Page, Not Just The Contact Page None Sam 0 comments 2 votes
Internal Notes Should Trigger A Visible Change In The Ticket View None Sam 0 comments 2 votes
Show Accurate 'Last Modified' Time On Each Ticket, Instead Of Creation Date None Sam 0 comments 2 votes
Alphabetised Product Family Values None Sam 0 comments 2 votes
Device Views across all Technicians None Peter Rigbye 0 comments 1 vote
What printers are attached to computers None Robert Farkas 0 comments 0 votes
Ability to see a ticket is being viewed None Corey Sheppard 0 comments 1 vote
Keep conversations maximized None Zach Nordhof 0 comments 1 vote
Ability to use online systems. None Dave Webster 0 comments 5 votes
attachments. None Dave Webster 0 comments 1 vote
agent message logs every 10 minutes when temp monitoring. Why?.. None Dave Webster 0 comments 1 vote
Helpdesk agent and chat status from dashboard None Anne Botter 1 comment 3 votes
Automation Profile/E-Mail Notification for Unassigned Tickets only None AJ 1 comment 3 votes