Submit your own ideas and vote on the ideas of others!

Show completed All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Please Add: callto: or tel: href's on contacts phone numbers Completed Dave Webster 5 comments 2 votes
Customer Specific Knowledge Base Completed Mike Taylor 3 comments 3 votes
LIve Chat application Completed Scott Morikawa 2 comments 7 votes
Chat with user without connecting Completed Tim Riley 4 comments 13 votes
Customer specific agent installer Completed Joe LaGreca 10 comments 12 votes
Keep General Knowledge Base, add Customer Specific Knowledge Bases Completed Liron Hanania 2 comments 16 votes
Multiple Event IDs for Thresholds Completed Liron Hanania 0 comments 12 votes
Ability to change Check-In Interval Completed Liron Hanania 0 comments 17 votes
Custom fields for devices Completed Liron Hanania 3 comments 15 votes
Agent indication on last online time Completed Liron Hanania 1 comment 17 votes
Agent for OSX Completed Liron Hanania 0 comments 16 votes
Allow disabling of auto timer on tickets Completed Liron Hanania 0 comments 18 votes
Monitor specified processes Completed Liron Hanania 1 comment 20 votes
Multi-language Customer Portal Completed Liron Hanania 0 comments 17 votes
Auto save ticket contents as you type Completed Liron Hanania 0 comments 14 votes
Full Integration into Quickbooks Completed Liron Hanania 3 comments 23 votes
edit ticket names/titles Completed Liron Hanania 0 comments 13 votes
Folder transfer available using remote desktop tool Completed Liron Hanania 0 comments 21 votes
customer's approval for remote connection Completed Liron Hanania 1 comment 21 votes
Splashtop Remote Access Integration Completed Liron Hanania 1 comment 22 votes
Respond by email to ticket for technicians Completed Liron Hanania 14 comments 24 votes
Feature to edit scripts in the Atera console Completed Liron Hanania 1 comment 15 votes
Rename Scripts/Change Script File Completed Liron Hanania 0 comments 19 votes
Atera msi installer for group policy Completed Liron Hanania 4 comments 30 votes
Expiring Contract Alert Completed Liron Hanania 0 comments 22 votes
Report for Missing MS Patch Status Completed Liron Hanania 0 comments 28 votes
Customised agent software Completed Liron Hanania 0 comments 17 votes
Backup Daily Reports Completed Liron Hanania 0 comments 27 votes
Test email in SMTP Settings Completed Liron Hanania 1 comment 26 votes
Raise invoices in advance Completed Liron Hanania 0 comments 25 votes