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Ability to put time in Work history on tickets Completed Liron Hanania 1 comment 40 votes
Billing - Services Completed Liron Hanania 0 comments 41 votes
Track warranty expiration automatically or at least manually. Completed Liron Hanania 0 comments 39 votes
Add Text/Notes field for Devices Completed Liron Hanania 4 comments 24 votes
Customize the Agent Icon Completed Liron Hanania 0 comments 42 votes
Add groups of machines to a customer / folder Completed Liron Hanania 2 comments 40 votes
Ticketing System Signature Completed Liron Hanania 1 comment 25 votes
Report that shows hours left on block of hours Completed Liron Hanania 1 comment 39 votes
URL for agent deployment Completed Liron Hanania 1 comment 27 votes
Include device MAC address in hardware info Completed Liron Hanania 1 comment 50 votes
Alert Branding Completed Liron Hanania 2 comments 42 votes
Online chat with Technician via Service Desk Agent Completed Liron Hanania 4 comments 58 votes
Windows Server Backup Monitoring Completed Liron Hanania 1 comment 58 votes
Ticket survey feedback Completed Liron Hanania 4 comments 53 votes
Process Monitoring Completed Liron Hanania 0 comments 56 votes
Webroot Integrated in Atera Completed Liron Hanania 3 comments 63 votes
Ticket signature/footer Completed Liron Hanania 17 comments 95 votes
Branding Completed Liron Hanania 0 comments 58 votes
Add option to change ticket title Completed Liron Hanania 0 comments 65 votes
Add costs and expenses to tickets Completed Liron Hanania 0 comments 62 votes
Run scripts with output Completed Liron Hanania 4 comments 67 votes
Allow SNMP Devices to have a weblink to their Management console Completed Liron Hanania 1 comment 70 votes
Default Signatures Completed Liron Hanania 13 comments 33 votes
Ticket time counter Completed Liron Hanania 0 comments 69 votes
MAC/Linux Agent Completed Liron Hanania 11 comments 90 votes
Password manager for devices Completed Liron Hanania 0 comments 73 votes
We need a community portal !!! Completed Liron Hanania 2 comments 47 votes
Additional Fields to Agents Completed Liron Hanania 0 comments 72 votes
Knowledge Base article separation Completed Liron Hanania 9 comments 78 votes
MS Licensing Report - Note Version on Office Key and Windows Key Completed Liron Hanania 1 comment 78 votes