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Default Threshold profile per device type None Liron Hanania 3 comments 17 votes
Service Desk Client - let the user request remote control None Liron Hanania 2 comments 16 votes
Remote Connection Tracking None Liron Hanania 4 comments 16 votes
Local cache for OS Updates None Liron Hanania 1 comment 12 votes
Hyperlink Phone #s & Email Address in contact details None Liron Hanania 0 comments 12 votes
SNMP Devices: Please allow Monitored OID to Thresholds to be graphed on Monitor History None Liron Hanania 0 comments 20 votes
Held Desk Agent Auto Screen Shot None Liron Hanania 1 comment 13 votes
Keep General Knowledge Base, add Customer Specific Knowledge Bases Planned Liron Hanania 1 comment 16 votes
Single Login to ATERA sites None Liron Hanania 3 comments 20 votes
Computer software license keys and purchases. None Liron Hanania 1 comment 19 votes
Automation Policy Notifications None Liron Hanania 0 comments 11 votes
Option to add passwords and attachments against each device, so that information would be specific None Liron Hanania 0 comments 15 votes
Compact Device List None Liron Hanania 1 comment 15 votes
Customer Portal - View all tickets None Liron Hanania 4 comments 16 votes
Two factor Authentication for Atera Login None Liron Hanania 1 comment 21 votes
Change agent name during installation None Liron Hanania 1 comment 13 votes
Avg cloudcare None Liron Hanania 0 comments 12 votes
Make Customer/Contact info better (Links, Notes, Attachments) None Liron Hanania 1 comment 12 votes
Map view in atera None Liron Hanania 0 comments 13 votes
Bring time increments down to 15 Min None Liron Hanania 0 comments 12 votes
edit folder for multiple devices None Liron Hanania 1 comment 13 votes
Remote Access From Linux None Liron Hanania 3 comments 23 votes
Canned response None Liron Hanania 0 comments 17 votes
Better time entry module on work done None Liron Hanania 0 comments 12 votes
Reintroduce OffSite-Onsite distinction None Liron Hanania 0 comments 13 votes
Record asset changes over time. None Liron Hanania 0 comments 14 votes
Customize SLA and Ticket fields None Liron Hanania 1 comment 14 votes
Site notes tab under customer None Liron Hanania 1 comment 13 votes
Multiple contacts must be able to use the same email address None Liron Hanania 1 comment 14 votes
Single Sign On / Active Directory Integration None Liron Hanania 4 comments 15 votes