Submit your own ideas and vote on the ideas of others!

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Ticket Title None Frederik Hartz 0 comments 1 vote
alert if performance metrics are at zero but pc works fine None Martin Nigg 0 comments 0 votes
Remote access logging None Tim Penfold 1 comment 6 votes
cath-all logging None Martin Nigg 2 comments 5 votes
Help Desk Tray Icon additional menu items None Jason Scopelleti 1 comment 3 votes
Splashtop RMM Connection - Custom Name None Richard Halliday 0 comments 5 votes
Ticket Auto Close after x amount of time None Benny Goinar 2 comments 9 votes integration into the dashboard None Chris Douglas 1 comment 7 votes
Allow Customer # to be paseed as an argument to the Agent Installer. None Josh Aiken 1 comment 1 vote
Allow Custom Fields to have Default Value None Dan Henry 0 comments 3 votes
Require telephone number for ticket submission None Corey Sheppard 2 comments 0 votes
Calendar with schedualing None James Horvath 3 comments 8 votes
Ticket Email Sub-System Overhaul None Humzah Khaial 1 comment 4 votes
Helpdesk Agent Icon None Corey Sheppard 1 comment 2 votes
Helpdesk Agent Token None Corey Sheppard 1 comment 6 votes
Add option to add all customers to reports None Alan Kinane 0 comments 2 votes
Splashtop Options None Vincent Lagace 1 comment 5 votes
Some enhancements I think would help None Leo Kearns 4 comments 2 votes
Add Link to Device in Alert Summary Notification Email None Humzah Khaial 0 comments 4 votes
schedule patching None Mike Archambault 0 comments 2 votes
Optional two factor authentication None Adam Lavery 2 comments 3 votes
Separate automatiion rule for closed & resolved tickets None Aldrin Ginete 0 comments 1 vote
Allow users to submit ticket without logging in first None Corey Sheppard 2 comments 3 votes
Update Knowledge base articles directly from the KB None Nick Julia 1 comment 2 votes
Fully customizable contacts None stuart perry 0 comments 0 votes
Real-time Alerts -vs- Reports None Clarence Hudgins, Jr. 0 comments 4 votes
Automate Reports via API None Charles Gatenby 0 comments 6 votes
Login URL should not show Atera None Computer Port IT Solutions 1 comment 9 votes
Ability to do a "tree size" or "folder size" operation None Sean Garland 0 comments 7 votes
ToDo list None Chambergate Services 0 comments 8 votes