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Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Offline Agents in Automation report None Dave Clist 0 comments 1 vote
Service Threshold Alert Should Auto-Resolve when device is Shutdown/Offline None Chris Wood 0 comments 0 votes
Easier visual overview of ticket updates None Aimee 0 comments 4 votes
API enhancement - include 'User Activity' as data point None Shaun Hedrick 0 comments 1 vote
Option to change the frequency of surveys None Aimee 2 comments 7 votes
Allow customers to opt out of the survey None Aimee 0 comments 4 votes
Ticketing System - 1 Contact for Customer can see all customer tickets None Justin Verbeek 4 comments 1 vote
alert emails None Mike Archambault 0 comments 2 votes
Barcode scanning None Robert Jensen 0 comments 0 votes
Add My Open Tickets to the Dashboard None Steve Coulter 0 comments 5 votes
Option to make child values of product family mandatory None Aimee 2 comments 3 votes
More Flexibility in Patch Scheduling None Sirimat, Seng 0 comments 1 vote
alert should show the exact date and time it happend None Martin Nigg 1 comment 5 votes
Event Viewer None Lonnie Thibodeaux 4 comments 9 votes
More flexible Process Monitoring None Adam Lavery 1 comment 2 votes
SNMP MIB templates Planned Mikael Wigerhäll 4 comments 13 votes
PC Ticketing System None Howard siegel 0 comments 1 vote
HelpDesk system None Support 3 comments 0 votes
Agent Password Vault - Import / Export None Adrian Wilson 0 comments 3 votes
Contracts Linking to Quickbooks Products and Services None Duane Law 0 comments 10 votes
Calendar date selection. None Brad Bumgarner 2 comments 3 votes
Monthly billing period for hourly contracts None Brad Bumgarner 1 comment 4 votes
Assign multiple "Related Agents" to a Contact None Jeremiah 2 comments 4 votes
Index Knowledge Base contents for customer portal searches None Jeremiah 1 comment 2 votes
Close/Resolve ticket None Shaun Hedrick 2 comments 8 votes
Connection recordings None Ronda Tappan 0 comments 2 votes
Event by Source & ID None Adrian Wilson 1 comment 4 votes
Option to colour/flag tickets None Aimee 0 comments 2 votes
Better backup/restore integration None Tim Riley 2 comments 6 votes
Chat with user without connecting Completed Tim Riley 4 comments 13 votes