Submit your own ideas and vote on the ideas of others!

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Ticket Alert Sound None John Townsend 1 comment 6 votes
Option to remove seconds field on time None Charles Cain 0 comments 2 votes
Simple view to see all a customers tickets None Charles Cain 1 comment 4 votes
Option to Link ticket to PC/HArdware None Charles Cain 1 comment 1 vote
Forward email to ticketing system None Mark Steffen 0 comments 8 votes
Enable/Disable USB None Erik J. Eckert 2 comments 3 votes
Add/Remove Software Alert None Erik J. Eckert 1 comment 5 votes
Alert for Add/Remove User None Erik J. Eckert 0 comments 1 vote
Disable and Enable Services None Erik J. Eckert 0 comments 1 vote
Remove the “Updates are available” message in Windows 10? None Texas A&M Entomology 0 comments 0 votes
View more information on offline devices None Texas A&M Entomology 1 comment 2 votes
Customer News Letter None John Noble 2 comments 11 votes
Automation for reports generated for customers None Juan Martinez 2 comments 7 votes
Tech/any reply to customer in html template instead of plain text. None Juan Martinez 2 comments 7 votes
Timesheet Report Inconsistency: OnScreen -vs- Export None Clarence Hudgins, Jr. 1 comment 1 vote
Extend Alert API to allow custom alerts None Johan Van Mensel 1 comment 0 votes
HIPPA and/or PCI Compliance None Andrew Sonon 6 comments 11 votes
Prevent Tab with ticket counter running from being closed. None Andy Atera 0 comments 1 vote
Routine or Recurring Tickets None Mike Pruett 1 comment 9 votes
Sort by COlumn None Joseph Ruiz 0 comments 0 votes
Export Data None Thomas Rizzuto 2 comments 10 votes
Client invoice in Atera needs service period None John Noble 2 comments 5 votes
Client invoice in Atera needs 1click email None John Noble 1 comment 5 votes
Client invoice in Atera needs hour details None John Noble 1 comment 9 votes
Assign to a Sales Person None John Noble 1 comment 4 votes
Additional safeguards to prevent our customers from receiving copies of our invoices None Eric Fletcher 0 comments 1 vote
Merge 1 Agent to another None Adrian Wilson 0 comments 8 votes
Ability to alphabetize reports under Auditor. None Jerad Forsyth 0 comments 0 votes
Folder and bulk add files in attachements None Oliver Toftemann 0 comments 2 votes
Scheduling Auditor Reports to be emailed automatically None Ron Consalvo 1 comment 6 votes