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Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Pending Status stops the clock None Jim Lewington 0 comments 8 votes
ability to turn of alert summarization None Sean Garland 0 comments 0 votes
Compliance Archiving None Hugo Gonzalez 0 comments 1 vote
Tickets raised from help desk agent should list which agent raised the ticket! None Dave Webster 0 comments 3 votes
Feature bounty program. None Dave Webster 1 comment 2 votes
Custom Fields - Rich Text fields (multi line, copy/paste etc) None Grant 0 comments 2 votes
Undeplou ATERA agent for customer None Mikael Wigerhäll 0 comments 2 votes
Add Edit drop down button None Armen Nasri 0 comments 0 votes
Add agent from Profile Relation page None Armen Nasri 0 comments 0 votes
Assign Tickets to customer not just by contact. None Msummers 1 comment 4 votes
Ad-Hoc remote support None Adam Lavery 1 comment 4 votes
Anti Virus Expiration date None Nigel Perry 0 comments 2 votes
Option to "View all Monitors" sometimes disappears None Matty Hauri 0 comments 0 votes
Button to refresh connection with a workstation would be great None Matty Hauri 2 comments 2 votes
show more than 5 tickets in customers ticket tab( Last 5 Tickets) None Jeff Mason 1 comment 5 votes
Automatically Create Alert Tickets None Giles McNamara 0 comments 6 votes
Scheduled restart/shutdown on demand (not via script) None Andy Raphael 0 comments 1 vote
Email to contact when replying to ticket from Outlook None Andy Raphael 1 comment 3 votes
Threshold Disk Latency None Lars 0 comments 3 votes
Give indication of another tech is in a ticket None Jim Lewington 0 comments 10 votes
Email Carbon Copy from Ticketing System None Carlos Mercado 0 comments 0 votes
Idea-Fix for Atera Agents that do not start after machine restart or sleep None Lonnie Thibodeaux 1 comment 10 votes
Improved Alerts - support for Pushover, alert priority None Shaun Hedrick 0 comments 2 votes
Trigger running of script on device via API None Shaun Hedrick 0 comments 1 vote
Support Multiple Tax Rates None Vinson Marinaro 0 comments 1 vote
Software Inventory Report per Device / Agent None Jason Salit 2 comments 3 votes
OID's why isn't there a community submission system? None Dave Webster 1 comment 7 votes
Search by date None Carina Walbom 0 comments 2 votes
Splashtop "click-to-allow" functionality, per customer or device None Charles Elsom 2 comments 0 votes
Attachments in tickets (emails) None Jordan Gibson 0 comments 2 votes