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Duplicate A Ticket None Sam 0 comments 3 votes
Multiple Email Addresses For One Contact None Sam 3 comments 5 votes
Mentions In Internal Notifications None Sam 0 comments 6 votes
Wake Macs Through Splashtop None Sam 0 comments 1 vote
Global Tags/Folders None Sam 0 comments 4 votes
Customisable Customer Ranks None Sam 0 comments 4 votes
Adjustable Default Formatting Options None Sam 0 comments 2 votes
Completely De-Activate Ticket Creation Time None Sam 0 comments 2 votes
Alphabetise Customers When Adding Atera Agent None Sam 0 comments 3 votes
Allocate Devices To A Contact From The Device Page, Not Just The Contact Page None Sam 0 comments 2 votes
Internal Notes Should Trigger A Visible Change In The Ticket View None Sam 0 comments 3 votes
Show Accurate 'Last Modified' Time On Each Ticket, Instead Of Creation Date None Sam 0 comments 2 votes
Alphabetised Product Family Values None Sam 0 comments 2 votes
Device Views across all Technicians None Peter Rigbye 0 comments 1 vote
What printers are attached to computers None Robert Farkas 1 comment 5 votes
Ability to see a ticket is being viewed None Corey Sheppard 1 comment 2 votes
Keep conversations maximized None Zach Nordhof 0 comments 2 votes
Ability to use online systems. None Dave Webster 0 comments 6 votes
attachments. None Dave Webster 0 comments 1 vote
agent message logs every 10 minutes when temp monitoring. Why?.. None Dave Webster 0 comments 1 vote
Helpdesk agent and chat status from dashboard None Anne Botter 1 comment 3 votes
Automation Profile/E-Mail Notification for Unassigned Tickets only None AJ 1 comment 3 votes
Whitelabel domain None Anne Botter 5 comments 1 vote
Map view expansion None Anne Botter 0 comments 0 votes
More specific statistics for checks None Anne Botter 1 comment 4 votes
Ticket by Source Classification None Carlos Mercado 0 comments 6 votes
File level access without interrupting user None Mark 0 comments 4 votes
Email Alert - Device Alert from API None Mathew Forrest 0 comments 2 votes
Support for additional commands None Arkel Thompson 0 comments 0 votes
Create calendar appointment from a ticket None Todd S Urban 1 comment 7 votes