Submit your own ideas and vote on the ideas of others!

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Area on Customer Page for Network Documentation None Liron Hanania 1 comment 19 votes
Add a To-Do section Planned Liron Hanania 2 comments 60 votes
Ticket signature/footer Completed Liron Hanania 17 comments 95 votes
Unlock AD Accounts Answered Liron Hanania 2 comments 54 votes
Drive Exclusion - Per Agent None Liron Hanania 0 comments 16 votes
Branding Completed Liron Hanania 0 comments 58 votes
Feature Request: Domain User Management Not planned Liron Hanania 1 comment 67 votes
Online Backup pointing to a different provider Not planned Liron Hanania 3 comments 34 votes
Hide/Disable non-required add-ins (like mail security) on the left hand navigation None Liron Hanania 0 comments 16 votes
Add option to change ticket title Completed Liron Hanania 0 comments 65 votes
Add costs and expenses to tickets Completed Liron Hanania 0 comments 62 votes
Run scripts with output Completed Liron Hanania 4 comments 67 votes
Allow SNMP Devices to have a weblink to their Management console Completed Liron Hanania 1 comment 70 votes
More thorough network monitoring Planned Liron Hanania 4 comments 64 votes
Default Signatures Completed Liron Hanania 13 comments 33 votes
Ticket time counter Completed Liron Hanania 0 comments 69 votes
MAC/Linux Agent Completed Liron Hanania 11 comments 90 votes
Multiple devices per contact Planned Liron Hanania 2 comments 88 votes
Password manager for devices Completed Liron Hanania 0 comments 73 votes
We need a community portal !!! Completed Liron Hanania 2 comments 47 votes
Clients with Multiple Locations - Will Need Address, Phones # and Primary POC Planned Liron Hanania 3 comments 48 votes
See every device on the client network Planned Liron Hanania 1 comment 74 votes
Additional Fields to Agents Completed Liron Hanania 0 comments 72 votes
Knowledge Base article separation Completed Liron Hanania 9 comments 78 votes
We would like to have a count of devices to show on the devices page None Liron Hanania 2 comments 21 votes
Better Online Backup Integration None Liron Hanania 1 comment 19 votes
True webroot integration Answered Liron Hanania 10 comments 63 votes
MS Licensing Report - Note Version on Office Key and Windows Key Completed Liron Hanania 1 comment 78 votes
remote connection while in safemode with networking Planned Liron Hanania 4 comments 85 votes
Customer Side Monitoring Alerts /w Request Service Button to generate an up-sale on Service Calls None Liron Hanania 3 comments 13 votes