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Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Tiered Hourly Contract None Justin Scott 1 comment 0 votes
Custom Browser Icon None Giles McNamara 2 comments 1 vote
Company Name Agent Installer None Giles McNamara 2 comments 1 vote
Madify any and all ticket information after it is created; backdate a ticket None Gabe Manea 0 comments 0 votes
Start Splashtop as a service before login. None Justin Scott 1 comment 0 votes
Add in ticket email notifications event ID and Source None Peter 0 comments 2 votes
Notify when agent comes Online None Dave Clist 1 comment 3 votes
API Document Upload Option None AJ 0 comments 0 votes
3rd party backup monitoring None Msummers 2 comments 7 votes
Add Agent Status page None Texas A&M Entomology 0 comments 0 votes
search by user name None Assaf Golan 4 comments 4 votes
Customer satisfaction report options None Aimee 0 comments 0 votes
create ticket from device list None Michael Schnepf 0 comments 0 votes
Daylight Savings support None Sirimat, Seng 0 comments 0 votes
Last modified dates on support articles None Michael Pope 0 comments 0 votes
Only admins can accept beta None Aimee 0 comments 1 vote
Help Desk Tray Icon language None Michael Schnepf 0 comments 0 votes
Inherit all policies, settings, etc from parent folder None Peter 0 comments 2 votes
Patch Management "Reboot if required" - Prompt users for reboot None Luke Watts 1 comment 4 votes
Sorting None Steven Grabowski 2 comments 4 votes
Mobile Device Management (MDM) None Gary VanHorn 1 comment 5 votes
change to: field in tickets None Aldrin Ginete 0 comments 1 vote
Offline Agents in Automation report None Dave Clist 0 comments 1 vote
Service Threshold Alert Should Auto-Resolve when device is Shutdown/Offline None Chris Wood 0 comments 0 votes
Easier visual overview of ticket updates None Aimee 0 comments 3 votes
API enhancement - include 'User Activity' as data point None Shaun Hedrick 0 comments 1 vote
Option to change the frequency of surveys None Aimee 2 comments 6 votes
Allow customers to opt out of the survey None Aimee 0 comments 4 votes
Ticketing System - 1 Contact for Customer can see all customer tickets None Justin Verbeek 4 comments 1 vote
alert emails None Mike Archambault 0 comments 2 votes