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Adjustable Default Formatting Options None Sam 0 comments 2 votes
Completely De-Activate Ticket Creation Time None Sam 0 comments 2 votes
Alphabetise Customers When Adding Atera Agent None Sam 0 comments 3 votes
Allocate Devices To A Contact From The Device Page, Not Just The Contact Page None Sam 0 comments 2 votes
Internal Notes Should Trigger A Visible Change In The Ticket View None Sam 0 comments 4 votes
Show Accurate 'Last Modified' Time On Each Ticket, Instead Of Creation Date None Sam 0 comments 2 votes
Alphabetised Product Family Values None Sam 0 comments 3 votes
Device Views across all Technicians None Peter Rigbye 0 comments 1 vote
What printers are attached to computers None Robert Farkas 1 comment 7 votes
Ability to see a ticket is being viewed None Corey Sheppard 1 comment 2 votes
Keep conversations maximized None Zach Nordhof 0 comments 2 votes
Ability to use online systems. None Dave Webster 0 comments 6 votes
attachments. None Dave Webster 0 comments 1 vote
Helpdesk agent and chat status from dashboard None Anne Botter 1 comment 4 votes
Whitelabel domain None Anne Botter 5 comments 2 votes
Map view expansion None Anne Botter 0 comments 0 votes
More specific statistics for checks None Anne Botter 1 comment 4 votes
Ticket by Source Classification None Carlos Mercado 0 comments 7 votes
File level access without interrupting user None Mark 0 comments 7 votes
Email Alert - Device Alert from API None Mathew Forrest 0 comments 2 votes
Support for additional commands None Arkel Thompson 0 comments 0 votes
Create calendar appointment from a ticket None Todd S Urban 1 comment 10 votes
TLS 1.2 None Robert Davis 0 comments 0 votes
Bulk move devices from one Threshold Profile to another None Neil Slatinsky 0 comments 2 votes
New Reports HDD detailed info about data partitioning None Ricardo Perez 0 comments 2 votes
Service Manager - Please add additional functions to Service Manager (ie Startup Type, Log On As, Service Name, Dependent Services) None Mark Tandy 2 comments 6 votes
Add Requester Name to Timesheet Report None Humzah Khaial 0 comments 1 vote
Simple - a report to show all machines and the patches that are needed None Lisa Busby 1 comment 5 votes
API access to history log None Jaymes Salestrom 0 comments 4 votes
Acronis Backup as a service integration None Michael Schnepf 1 comment 4 votes