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Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
Remote Support Improvements None Scott Wagner 0 comments 5 votes
Please remove online backup from reports if customer is not using it. None Chris Douglas 0 comments 6 votes
Network Mapping None Aaron Spence 0 comments 9 votes
Dashboard - Custom Widgets None Aaron Spence 0 comments 4 votes
Modify what displays on the dash None Sean Garland 1 comment 4 votes
Why is Atera using Zendesk? None Matthew Bingham 1 comment 7 votes
Option when creating ticket not to email customer None Jason Danvers 0 comments 1 vote
Ticket Title None Frederik Hartz 0 comments 1 vote
alert if performance metrics are at zero but pc works fine None Martin Nigg 0 comments 0 votes
Remote access logging None Tim Penfold 2 comments 8 votes
cath-all logging None Martin Nigg 2 comments 6 votes
Help Desk Tray Icon additional menu items None Jason Scopelleti 3 comments 6 votes
Splashtop RMM Connection - Custom Name None Richard Halliday 0 comments 7 votes
Ticket Auto Close after x amount of time None Benny Goinar 3 comments 16 votes integration into the dashboard None Chris Douglas 1 comment 9 votes
Allow Customer # to be paseed as an argument to the Agent Installer. None Josh Aiken 1 comment 1 vote
Allow Custom Fields to have Default Value None Dan Henry 0 comments 4 votes
Require telephone number for ticket submission None Corey Sheppard 2 comments 0 votes
Calendar with schedualing None James Horvath 4 comments 15 votes
Ticket Email Sub-System Overhaul None Humzah Khaial 1 comment 6 votes
Helpdesk Agent Icon None Corey Sheppard 1 comment 3 votes
Helpdesk Agent Token None Corey Sheppard 1 comment 8 votes
Add option to add all customers to reports None Alan Kinane 0 comments 2 votes
Splashtop Options None Vincent Lagace 2 comments 10 votes
Some enhancements I think would help None Leo Kearns 4 comments 2 votes
Add Link to Device in Alert Summary Notification Email None Humzah Khaial 0 comments 4 votes
schedule patching None Mike Archambault 1 comment 4 votes
Optional two factor authentication None Adam Lavery 3 comments 7 votes
Separate automatiion rule for closed & resolved tickets None Aldrin Ginete 0 comments 2 votes
Allow users to submit ticket without logging in first None Corey Sheppard 2 comments 3 votes