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Professional Services Automation (PSA)
Professional Services Automation (PSA)
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Professional Services Automation (PSA)
Enhanced Permission Management
Agent Based Contract (Remote Monitoring) - Mac Agents
Products & Expenses Items In Billing Batch
Adding a Product / Expense to a Customer Ticket
Adding a Product or Expense
Products and Expenses - Overview
Deactivating an Atera Account
Updated Canadian French Language Support
New Notification Center
Modify a Ticket's Number Sequence
Notify technician when a customer responds to their ticket
Changing a Password in Atera
Merge Tickets
Automation Rules
API
Email Settings – General Configuration
Configuring a Customer Support Portal
Setting up your first Customer in Atera
Add Your Company Logo / Branding
Adding Technicians to Atera
How to configure the Technician role
Branding : Your Company Logo
Custom Fields
Knowledge Base
Email Setup
Solve your first RMM Alert
Manage Technicians
Solve your first ticket
Portal Settings
