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FAQ (Frequently Asked Questions)
New articles and comments
How do I monitor a Microsoft service status?
How do I monitor my customer's ESXi host?
How do I send a Customer Survey?
How do I send an email to a technician when a new ticket is opened?
Is the Atera agent compatible with non Microsoft OS Devices?
My agent is not displayed in the Device list. What should I do?
Why am I seeing a Remote Access Simultaneously with the same license error message?
Why did I not get an alert when a monitored PC went down?
Why does the new agent not auto-allocate to the correct customer?