Help Center

Troubleshooting

• Why am I seeing a Remote Access Simultaneously with the same license error message? -1
• My agent is not displayed in the Device list. What should I do? -4
• How do I send an email to a technician when a new ticket is opened? -4
• How do I send a Customer Survey? 1
• How do I monitor my customer's ESXi host? -2
• How do I monitor a Microsoft service status? 0
• Why did I not get an alert when a monitored PC went down? -1