Service Desk
-
Atera's Ticket page
0
-
Set up Single sign-on (SSO) for your Service Portal
0
-
Filter Tickets and Create Views/Queues (IT Departments)
0
-
Custom ticket statuses (IT Departments)
0
-
Schedule an IT Automation (IT Departments)
0
-
Activate Helpdesk Agent (IT Departments)
0
-
Set Email Address for Receiving Alerts (IT Departments)
0
-
Ticket Signature (IT Departments)
0
-
Quick Reply Templates (IT Departments)
0
-
Create User Roles and Permissions (IT Departments)
0
-
Ticket Automation Rules (IT Departments)
0
-
Create a customized Knowledge Base for specific sites
0
-
Set up a user-facing Knowledge Base
0
-
Configure your Service Portal
0
-
Handle a Ticket (IT Departments)
0
-
Six Ways to Create Helpdesk Tickets (IT Departments)
0
-
Chat Feature (IT Departments)
0
-
Import sites and users to Atera
1
-
Add Sites and Users (IT Department)
0