Help CenterThe 'Advanced' filters on the Devices page enable you to search for devices that meet the criteria you specify. You can filter to meet ALL or ANY specified conditions, and you can mix and match ALL and ANY type conditions to customize the filter to best suit your needs.
Example:
In the example below the filter will return agents that:
Have Office version 'Microsoft Office 365 Business'
AND
Have Operating System 'Microsoft Windows 10 Pro'
AND
Have a display that is an 'Intel HD Graphics 4000' OR an 'Intel HD Graphics 6000'
Table of Filter Variables:
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To use the Advanced Filter:
| 1. From the left-hand panel click Devices. |
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| The Devices page displays. |
| 2. Scroll to the bottom right of the Devices page. Click the 'popout arrow' icon next to the Advanced heading. |
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The Advanced Filters popup form displays. In this example below, the filter will return Agents that: AND |
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| 3. Once you have built your filter criteria click Apply. |
| The Advanced region updates to display the filter criteria applied. |
| 4. Click Go. |
| The Devices view updates. |
Liron Hanania