First Steps Your firsts steps in Atera to get you up and running quickly as possible
Remote Monitoring and Management (RMM) Set up Threshold and IT Automation profiles, alert settings and live manage your devices
Professional Services Automation (PSA) Create new Customers, Contacts and Contracts and start using the ticketing system in Atera
Remote Access How to use the remote access tools in Atera: Splashtop, AnyDesk, TeamViewer and ScreenConnect
Add-Ons and Integrations Overview on Atera's add-on's and 3rd party integrations
Mobile App Manage your devices and tickets anytime from anywhere with Atera's latest Mobile App
Billing How to quickly utilize Atera’s billing capabilities in the most simple and effective way
Atera Pro Tips Atera Pro Tips Articles
Reporting Take a closer look at the various reports you can generate in Atera and share these with your customers/technicians
Monitoring and Management Monitor and manage your Atera devices
Service Desk Create sites and users so you can get started using the ticketing system.
Remote access How to use the remote access tools in Atera: Splashtop, AnyDesk, TeamViewer, and ScreenConnect
SLA See how to set up your SLA and business hours
Marketplace Overview of Atera integrations and Add-on's
Miscellaneous 'Refer a Friend' Program, use Atera's Feature Board and apply for sales tax exemption
Administrative Settings Overview of the Admin section: enable 2FA, add/edit technicians, create scripts, use Atera's APIs, add custom fields ...
API Atera’s API offers multiple methods of integrating and extending Atera’s functionality.
General Questions General Questions
Pricing Atera Software Pricing
Remote Monitoring and Management (RMM) Frequently Asked Questions in Remote Monitoring Management

Still have a
question?

We are here for you.

Contact Us