First Steps
Your firsts steps in Atera to get you up and running quickly as possible
Remote Access
How to use the remote access tools in Atera: Splashtop, AnyDesk, TeamViewer and ScreenConnect
Mobile App
Manage your devices and tickets anytime from anywhere with Atera's latest Mobile App
Billing
How to quickly utilize Atera’s billing capabilities in the most simple and effective way
Reporting
Take a closer look at the various reports you can generate in Atera and share these with your customers/technicians
Service Desk
Create sites and users so you can get started using the ticketing system.
Remote access
How to use the remote access tools in Atera: Splashtop, AnyDesk, TeamViewer, and ScreenConnect
SLA
See how to set up your SLA and business hours
Marketplace
Overview of Atera integrations and Add-on's
Miscellaneous
'Refer a Friend' Program, use Atera's Feature Board and apply for sales tax exemption
Administrative Settings
Overview of the Admin section: enable 2FA, add/edit technicians, create scripts, use Atera's APIs, add custom fields ...
API
Atera’s API offers multiple methods of integrating and extending Atera’s functionality.
Frequently Asked Questions
Still have a
question?
We are here for you.
Contact Us
