The Atera Academy offers expert-led video courses that walk you through core IT management skills and Atera’s full suite of tools, helping you confidently master automation, support, and more —unleashing your full IT potential. To start learning, visit the Atera Academy
Access the Academy
Access the Academy via the Atera website, Help Center, Atera community or here. Log in with your Atera credentials to start learning. Select a course, or click View more courses to view all the courses offered in the Academy.
via the Atera website
From the Atera website, click Resources > Atera Academy.
via the Help Center
From the Help Center, click Academy.
via the Atera community
From the Atera community, hover over Resources. Then, click Atera Academy.
Academy courses
Explore a variety of courses designed to boost your skills and help you get the most out of Atera. Each course offers step-by-step guidance on key features and best practices, perfect for both beginners and seasoned pros looking to deepen their knowledge. Dive in to see what each course covers and check back often — we're continuously adding new courses to help you level up your knowledge!
ITD Self-onboarding
Get certified in Atera’s essential workflows with this in-depth, hands-on course. Designed for IT professionals eager to hit the ground running, this program walks you through key setup and configuration tasks in Atera, from setting up accounts to creating automated workflows. Through a series of guided videos and practical steps, you'll gain the skills to set up Atera seamlessly and tailor it to your needs. Complete the course, pass the knowledge exam, and earn a certificate to showcase your expertise in Atera's core functions!
Alert Threshold Profile
Stay one step ahead by mastering Alert Threshold profiles. This course teaches you how to set up and customize alerts so you’re always notified of potential issues before they impact your end users. You’ll learn to create tailored alert profiles using both custom settings and presets, as well as manage and fine-tune your alert notifications.
Streamline Support: Helpdesk and Ticketing
Boost your support efficiency and streamline ticket management with Atera’s integrated helpdesk system. This course covers the essentials, from navigating the ticket page to scheduling tickets and exploring multiple ways to create them. Gain the tools to enhance response times, collaborate effortlessly, and manage requests all in one place.
IT Automations: Patch Management
Optimize system performance and security with Atera’s Patch Management and IT Automation tools. In this course, you’ll learn how to automate patch distribution, configure global patch settings, and set up scheduled patch profiles for streamlined updates. Master the creation of software bundles, configuration policies, and approval settings to keep systems up-to-date, saving your team time while ensuring stability and productivity across all devices.
Start building your skills and advancing your expertise today with the Atera Academy
