With Atera, you only pay per technician. A technician can support an unlimited number of customers, who have an unlimited number of devices. No hidden costs. It's that simple.
Most MSP software charges per device, be it a server, workstation, or laptop—regardless of how many technicians you have on your team or how many customers you have. When more workstations are added to a network, or a new customer joins, you are penalized for growth and pay more. We don’t think that’s fair.
Atera charges a fixed monthly fee for the number of technicians using the software. So you don’t pay more when you grow or add more devices.
Keep in mind that for anyone who needs access to the Atera console, a technician license is required, regardless of the role that they have.
What's included in every plan (as of June 2026): Every Atera plan now includes AI Copilot — our technician-facing AI assistant — at no additional cost. AI Copilot helps your team resolve tickets faster, generate scripts, draft knowledge-base articles, and automate routine work. For current per-technician pricing, visit our pricing pages below.
To see current per-technician pricing (effective June 1, 2026), check out our pricing pages:
