By default, only technicians with the Admin role can view and configure Robin settings in the AI Center. If you want a technician to manage Robin without giving them full Admin access to everything else in Atera, enable the AI Center permission on a custom role instead.

Before you begin

Important: creating or editing a role requires the Access roles permission, which is included in Full admin access.

Grant AI Center access

To enable AI Center access for a non-admin role:

1. Go to Admin > Users and security > Access roles.
2. Select an existing role, or click New role to create one.
3. From the Permissions tab, go to the System category.
4. Enable AI Center.
5. Under Role members, assign the technicians who should have this access.
6. Click Save.

Technicians assigned to this role can now view and configure Robin settings in the AI Center, without needing the Admin role.

Note: This is a single permission - there's no separate toggle for individual AI Center areas (Analyze, Optimize, Integrations, Setup, or Settings). Enabling AI Center grants access to the AI Center section as a whole.

Related articles

• Roles and permissions
• AI Center
• AI Center: Settings