Features
The following new features and improvements have been added to this release:
1. Chat: This enables both the technician and the end user to initiate chat sessions.
- Offered as part of the Atera Growth plan.
- Supports multiple, concurrent chat sessions.
2. The ability to run scripts as a system administrator, or as a local end user.
3. Splashtop improvements:
- Improved session timeout with a configuration option.
- Improved performance and connectivity.
Bug Fixes/Updates
We have fixed the following bugs:
- Agent software displaying incorrect office version.
- Gibberish email alerts on MacBook Pro.
- Program manager showing two agents when running only one (domain controller).
- Technote (internal note) appearing out of sync.
We have performed the following updates:
- Improved agent monitoring status indicators (status indicators now include online, offline, and unreachable).
Sorry about that. Can you tell us why?
Please note that submitting this form will create a ticket in an unmonitored queue, resulting in longer response times. Use this form exclusively for providing feedback on the article or product. For issues or questions about features discussed in this article, please contact our support team.
