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Release Notes May 2018



The following new features and improvements have been added to this release:

1. Chat: This enables both the technician and the end user to initiate chat sessions.

  • Offered as part of the Atera Growth plan.
  • Supports multiple, concurrent chat sessions.


2. The ability to run scripts as a system administrator, or as a local end user.

3. Splashtop improvements:

  • Improved session timeout with a configuration option.
  • Improved performance and connectivity.

Bug Fixes/Updates


We have fixed the following bugs:

  • Agent software displaying incorrect office version.
  • Gibberish email alerts on MacBook Pro.
  • Program manager showing two agents when running only one (domain controller).
  • Technote (internal note) appearing out of sync.

We have performed the following updates:

  • Improved agent monitoring status indicators (status indicators now include online, offline, and unreachable).



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