The following new features and improvements appear in this version:
AnyDesk Integration: We've integrated with AnyDesk—another great option for secure and reliable remote access! Use AnyDesk to connect to your customers' Windows OS devices (Mac coming soon). It’s our newest open beta feature, now available in Atera to Growth and Power users. Learn more
We heard you loud and clear!! Thanks to Aldrin Deloria, Enrico Frey, Theuns Vorster, and all the many others requesting this feature!
Work From Home: We've simplified the process by enabling contact assignment to an agent, right from the 'Work from Home Settings' screen. Learn more
Atera Redesigned (Beta)*: Our designers ran wild throughout Atera, reimagining the Devices, Alerts, Tickets and Customers pages to make things clearer and more beautiful for all Aterans everywhere. Learn more
* The new design is currently available to select Atera Beta users, and will be available to EVERYONE really soon!
We've fixed the following bugs:
(27838) Fixed a copy bug to ensure the 'Ticket Impact' field appears as such on all relevant pages.
(29112) Fixed a bug preventing the editing of custom fields.
(29185) Fixed a bug affecting alert color.
(29209) Fixed a bug affecting display of Time Periods in scheduled reports.
(29212) Fixed a bug affecting OID order in SNMP templates.
(29226) Fixed a bug affecting searching for device by serial number.
(29282) Fixed a bug affecting the Adjust Subscription button.
(29283) Fixed a bug affecting Acronis activation from the web app.
(29284) Fixed a bug preventing non-Admins from using AnyDesk.
(29298) Fixed a bug affecting the Delete button in IT Automation profiles.
(29301) Fixed a bug preventing inclusion of Time Entry details when exporting a Timesheet to Excel.
(29404) Fixed a bug affecting MacOS patch installation.
(29470) Added security enhancement to Customer Portal authentication.
(29479) Fixed a bug affecting time-entry consistency regarding tickets and Timesheet Reports.
(29489) Fixed a bug preventing tickets without time entries from appearing in invoices.
(29515) Fixed a bug affecting display when filtering by 'Device type: SNMP'.
(29517) Fixed a bug affecting device display in Patch Status Summary.
(29548) Fixed a bug preventing Xero integration.