We've released the following new features and improvements:
AnyDesk Attended Access: You can now set the remote access type as 'Attended' for Windows and Mac devices when using AnyDesk. When connecting, manual confirmation from your end users will be required. Learn more
Note: Servers will remain in “Unattended” mode.
Default Technician Response Type: You can now select the default technician response type when responding to customer tickets. Learn more
Thanks Darrell Couch for the suggestion!
We've fixed the following bugs:
45590: Fixed an issue where the emailed Patch & Automation Feedback report would sometimes be displayed in multiple languages.
46769: Fixed an issue affecting the number of devices displayed on the Devices page when setting the Advanced Filters to meet the following condition: Software Installed > Doesn't exist/equal/contain > ESET Management Agent.
46743: Fixed an issue which sometimes caused the Dashboard to auto-refresh unnecessarily.
46839: Fixed an issue occasionally affecting ticket text format and display.
46744: Our latest package upgrade fixed several Network Discovery scanning issues, allowing for a more efficient scan of customer networks.
46911: Fixed an issue preventing the addition of multiple SNMP devices.