Help CenterWe've released the following new features and improvements:
Malwarebytes integration: Say hello to Malwarebytes, a leading malware prevention solution (and one of the most requested integrations on our UserVoice)! You'll gain access to the Malwarebytes OneView platform and will be able to deploy Malwarebytes’ products directly on your end-user devices from Atera! Learn more
Atera agent installation notification: We've added an installation notification to inform users of the Atera agent installation (and prevent misuse). Learn more
We've fixed the following bugs:
PSA
41825: Fixed an issue where in certain cases, the 'default contract' was not automatically assigned to an opened ticket. (Big fix)
42582: Fixed an issue which sometimes prevented the scheduled Customer Periodic report from being sent to the contact.
45591 & 47494 (BETA): Fixed two issues affecting Ticket Automation Rules concerning technician (re)assignment and email generation.
45866: Fixed an issue where exporting invoice batches to Xero CSV — with one invoice per customer toggled — sometimes contained duplicate invoices.
46790: Fixed an issue where the shortcut to open the Customer Portal (Ctrl+F12) via the HelpDesk agent redirected to a non-SSL URL.
Network Discovery
47487: Fixed an issue preventing the SNMP template from being applied to a newly added SNMP device.
47873: Fixed an issue where the 'Next' button was disabled in the Domain Controller Info window for subsequent Domain Controller scans.
Julian Kudo